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IATA ARM Registry

As part of the IATA Airline Retailing Maturity (ARM) Registry, airlines are required to establish robust setup capabilities to support their New Distribution Capability (NDC) APIs. Compliance with these standards not only ensures regulatory adherence but also enhances the developer experience by simplifying API integration and onboarding.

One of the main benefits of meeting NDC API standards is that it improves the experience for developers who are responsible for integrating airline systems with third-party platforms (e.g., travel agencies, OTAs, and global distribution systems). By following these standards, airlines ensure that their APIs are easy to use, well-documented, and offer consistent functionality across different systems.

Ensuring IATA ARM Registry Compliance with Webcore’s Comprehensive NDC Solutions

Webcore offers a comprehensive suite of tools that empower airlines to seamlessly meet the IATA Airline Retailing Maturity (ARM) Registry requirements. These tools ensure compliance while enhancing efficiency, scalability, and developer accessibility. By leveraging Webcore’s solutions, airlines can establish a robust NDC (New Distribution Capability) API ecosystem, simplifying integration and onboarding for developers and third-party partners.

Webcore’s platform supports airlines in fulfilling the key IATA ARM Registry requirements, including:

  • Online Documentation – Providing clear, structured, and easily accessible API documentation for developers.
  • Onboarding Documentation – Offering step-by-step guidance for API adoption, ensuring a smooth integration process.
  • Developer Support & Enablement – Enhancing the developer experience with testing environments, API certification, and automated registration.
  • Secure and Scalable API Access – Streamlining API key management while maintaining security and performance.
 
The following are explanations of the IATA ARM Registry Setup capabilities. Below this, Webcore has provided its solutions for each capability as part of the products we provide.
 
[STPTST] Sandbox/Testing Environment

This feature enables API consumers to test airline services and capabilities in a controlled environment, without affecting live inventory or triggering financial transactions.

[STPBUG] Bug Tracking

This feature enables API consumers to submit issues or inquiries to API providers, with email support as the minimum communication channel.

[STPTSP] Technical Support

The API provider has established support processes to efficiently handle queries and issues related to their live APIs.

[STPOSP] Order Support

The API provider offers dedicated support for resolving order-related issues that cannot be addressed through the APIs. This support is distinct from technical or API-related assistance. Airlines are required to provide this service during business hours, whereas System Providers are not expected to offer this capability.

[STPOBG] Onboarding

This capability ensures that the API provider has a structured and well-defined process for onboarding travel entities to their API platform, facilitating integration and adoption.

[STPNTF] Notif Message Setup

The airline has an established and documented process for onboarding travel entities to configure and receive Notif messages efficiently.

[STPDOC] User Documentation

This capability ensures that API consumers have access to comprehensive documentation explaining how to use the APIs. It includes detailed use cases, sample messages, and integration guidelines and must be available for download at a minimum.

[STPOPM] Order-Level Permissions Management

This capability enables the authorisation of order creation and servicing requests from multiple API consumer sources for the same OrderID, ensuring seamless management and flexibility across different systems.

 

Ready to meet these requirements?

Webcore offers a comprehensive suite of products designed to fully support and exceed these needs. Our NDC Developer Portal is a powerful, all-in-one platform that streamlines integration, simplifies onboarding, and ensures seamless API access - making it the perfect solution for your NDC strategy.

[STPTST] Sandbox/Testing Environment 

webcore NDC Sandbox Tool

The Webcore NDC Sandbox Tool provides an essential solution for airlines, developers, and partners looking to integrate and test their New Distribution Capability (NDC) APIs in a secure, controlled, and efficient environment. This Sandbox/Testing Environment offers a platform for simulating real-world airline distribution scenarios, allowing users to interact with APIs, validate functionality, and troubleshoot integration issues before going live.

Key Features and Benefits of the Webcore NDC Sandbox Tool:

 
Realistic API Testing

The Webcore NDC Sandbox Tool replicates the functionality of production environments, enabling users to test APIs as if they were interacting with live systems. Developers can simulate transactions such as bookings, search queries, pricing, and ancillary service selections, allowing them to validate the accuracy and reliability of their integrations.

Comprehensive API Simulation

This sandbox tool mimics a wide range of airline operations that are facilitated through NDC APIs. It supports essential features like dynamic pricing, personalised offers, and the management of ancillary services, enabling developers to test all key functionalities in a realistic, risk-free environment.

Seamless Integration Testing

The Webcore NDC Sandbox Tool allows developers to test their API integrations with external systems, such as Global Distribution Systems (GDSs), travel agents, and third-party platforms. By providing a safe testing environment, Webcore ensures that third-party integrations can be thoroughly tested before being implemented in the live system, minimising the risk of errors.

Error Identification and Debugging

During the testing process, developers can identify errors in the API integration, track the root cause, and debug issues in real time. This proactive approach allows for efficient problem-solving, reducing the time and cost associated with fixing issues after deployment.

Data Privacy and Security

The Webcore NDC Sandbox Tool ensures a high level of security by using anonymised or mock data during testing. This ensures compliance with privacy regulations while still providing the necessary testing scenarios. No sensitive customer data is exposed during the sandbox testing process, offering peace of mind to both developers and airlines.

Rapid Onboarding and Validation

Airlines, distributors, and technology providers can use the sandbox to onboard new partners quickly. The tool allows partners to integrate and test their systems with minimal setup time, speeding up the validation process and shortening the time-to-market for new integrations.

Customisable Test Scenarios

Users can customise test cases to simulate a wide variety of booking and distribution scenarios. Whether testing specific routes, seat configurations, or fare families, the Webcore NDC Sandbox Tool enables highly flexible testing environments to match the specific needs of the airline or partner.

Support for NDC Certification

Airlines and partners seeking NDC certification from IATA can use the Webcore NDC Sandbox Tool to ensure their systems meet the necessary standards. The sandbox helps test compliance with NDC specifications, which is crucial for obtaining certification and ensuring smooth integration with global distribution systems and third-party platforms.

The Webcore NDC Sandbox Tool is an indispensable resource for airlines and technology providers looking to streamline NDC API integration. By offering a safe, realistic, and efficient testing environment, the tool accelerates the development process, reduces integration risks, and ensures that all systems are functioning correctly before deployment. With its robust features and comprehensive testing capabilities, the Webcore NDC Sandbox Tool is a vital step in enabling smooth, seamless, and error-free NDC adoption in the airline industry.

 

[STPTSP] Technical Support 

[STPOSP] Order Support 

webcore NDC ServiceDesk

With webcore NDC ServiceDesk, support teams can efficiently manage customer inquiries, incidents, and service requests from a single, centralised platform. Our intuitive ticket management system allows support agents to prioritise, assign, and track tickets with ease, ensuring timely resolution and efficient workflow management.

[STPOBG] Onboarding 

webcore NDC Automated Registration

At Webcore, we recognise that every use case is unique, which is why we've meticulously designed the NDC API registration process to meet the specific needs of our partners.

Whether you're an IATA, TIDS, or TTC agent, our user-friendly, step-by-step registration interface simplifies the journey. Gain seamless access to Test and Live API Keys, empowering business partners to unlock the full potential of the NDC ecosystem and drive innovation with confidence.

Streamlined Developer Access & Onboarding

 
Instant API Key Provisioning

Developers can seamlessly register and obtain development API keys without manual intervention, accelerating the integration process.

Automated Verification & Approval

Built-in validation ensures that only authorised entities gain access, enhancing security while reducing administrative overhead.

Self-Service Developer Portal

Access documentation, test environments, and sandbox tools immediately after registration, reducing delays in the development cycle.

Efficient Access Control

Manage API access levels dynamically, ensuring the right permissions are granted to the right users at the right time.

Scalable & Secure

Designed to handle high-volume registrations while maintaining compliance with industry standards and data security regulations.

Empowering Seamless API Adoption

The Webcore NDC Automated Registration tool eliminates bottlenecks in API onboarding, allowing airlines and travel partners to integrate faster and more efficiently. With a focus on automation, security, and ease of use, it ensures that developers and agents can quickly connect to the NDC ecosystem and start building innovative solutions with confidence.

Get started today and experience frictionless API registration with Webcore!
 

[STPDOC] User Documentation 

webcore NDC 21.3 API Technical Documentation

Empowering our customers is at the core of what we do at Webcore. That's why we've gone above and beyond to provide customers with extensive technical documentation for all their APIs.

Dive deep into detailed technical specifications, including Requests, Responses, Error Messages, Samples, and Data Models, meticulously curated to streamline builds. But we don't stop there. We understand that every step of the journey matters, which is why we also include documentation for specific NDC workflows, test data, and 'Start Your Build' guides. And because we believe in exceeding expectations, we even recommend additional documentation beyond the standard technical specifications.

 

Take a look at how this comes to life on our client portals

Webcore has laid the foundation for the NDC Technical Documentation, and now imagine the potential - here’s a glimpse of how the API Documentation section can shine after content is fully populated and styled to perfection.

Virgin Atlantic Airlines
NDC Connect Portal

Virgin Atlantic Airlines

NDC Connect Portal
Air Portugal Airlines
NDC CONNECT Portal

Air Portugal Airlines

NDC CONNECT Portal

[STPNTF] Notif Message SetUp 

webcore OCN Notification Tool

The Webcore OCN (Order Change Notification) Tool is a powerful solution designed to streamline real-time order updates within the NDC ecosystem.

This tool ensures that airlines, travel agents, and partners receive instant notifications about any modifications to NDC bookings, enhancing efficiency, accuracy, and customer experience.

Key Features and Benefits

 
Real-Time Order Updates

Stay informed with instant notifications on booking changes, including modifications, cancellations, schedule changes, and ancillary service updates.

Seamless Integration

Easily integrates with existing NDC APIs, enabling airlines and travel agents to receive and process notifications effortlessly.

Automated Workflow Handling

Reduces manual intervention by automatically triggering responses and updates in downstream systems, ensuring a smooth passenger experience.

Reliable & Scalable

Built on a robust infrastructure, the tool supports high-volume transactions while maintaining speed and reliability.

Customisable Alerts

Configure notifications based on business rules, ensuring relevant stakeholders receive the right information at the right time.

Enhanced Customer Experience

Minimises disruptions by keeping all parties informed of critical order changes, allowing for proactive communication with travellers.

The Webcore OCN Notification Tool is an essential component for any airline or travel partner looking to optimise order management and deliver a seamless, real-time NDC booking experience.
 

[STPDC2] Online Documentation 

webcore NDC Developer Portal

The Webcore NDC Developer Portal is the ultimate central hub for developers looking to connect with your NDC APIs.

Designed to simplify integration and accelerate onboarding, it provides everything needed for a smooth and efficient development experience.

What’s Inside?
  • NDC Sandbox Tool – A dedicated testing environment to simulate real-world API interactions, ensuring seamless integration before going live.
  • NDC Certification Tool – A structured process to validate compliance with IATA’s NDC standards, making certification straightforward and hassle-free.
  • API Technical Documentation – Comprehensive, well-structured documentation covering all API endpoints, request/response structures, authentication methods, and best practices.
  • Automated Registration – A streamlined, self-service process for developers and partners to register and gain API access quickly and securely.
  • Guided Onboarding – A step-by-step onboarding process that walks developers through API setup, testing, and deployment to reduce time-to-market.
 
Beyond Development: Stay Informed and Connected
  • Latest News – Stay updated with industry trends, API updates, and important announcements.
  • NDC Roadmaps – Gain insights into upcoming API enhancements, new features, and long-term development strategies.
  • NDC Capability – Explore the full range of NDC functionalities and how they align with your airline’s distribution strategy.
  • Connections Options – Discover integration opportunities with airlines, travel agencies, and distribution partners to maximise reach and efficiency.
 
The Webcore NDC Developer Portal is designed to be a one-stop destination for everything developers and partners need to integrate, test, certify, and optimise their NDC API connections.
 
Take a look at how this comes to life on our client portals
Virgin Atlantic Airlines
Webcore NDC Developer Portal Pro Virgin

Virgin Atlantic Airlines

NDC Roadmap
TAP Air Portugal
TAP Air Portugal Developer Portal

TAP Air Portugal

TAP NDC CONNECT Portal

[STPOBG] Onboarding 

webcore WebcoreCMX Content Management System

The WebcoreCMX Content Management System is a powerful, centralised platform designed specifically for airlines to efficiently manage, update, and distribute their NDC API documentation and onboarding materials. With real-time editing capabilities and seamless integration, WebcoreCMX ensures that developers, travel partners, and stakeholders always have access to the latest, most accurate information.

[STPOBG] Onboarding 

webcore NDC Certification Tool

A built-in certification system that ensures developers and integrators follow best practices when implementing NDC APIs.

Airlines can use this tool to validate third-party integrations and certify compliance with industry standards.

Driving Compliance and Innovation?

By leveraging Webcore’s NDC Developer Portal, airlines can not only meet IATA ARM Registry requirements but also create a more developer-friendly ecosystem. Streamlining API documentation, onboarding, testing, and certification enhances efficiency while encouraging innovation in airline retailing.

For airlines looking to simplify NDC adoption and ensure compliance, Webcore’s solution is the ultimate toolkit for success in the evolving world of airline retailing.