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webcore cmx

Content Management, Portals & Documentation Platform

Build, publish and manage your developer portal, user guides, API docs and policy manuals, all in one CMS built for technical teams. The platform behind Webcore Smart Portals.

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Smart Portals, without a rebuild

Knowledge Base Portals | Technical Documentation | User Guides | Policy Manuals

Right from the start you have a suite of tools designed to launch your portal quickly and keep it navigable — for you and for the audience reading it. Technical documentation is not marketing content, and cmx is not a website builder with a docs template bolted on: version control, structured content, reusable components and search are the product, not add-ons.

  • Developer portals
  • API documentation
  • Knowledge bases
  • User guides
  • Training manuals
  • Release notes
  • Policy manuals
  • Product roadmaps
  • FAQs
webcore cmx Smart Portal page editor showing the content tree and editing surface

Engage with your audience

Documentation with ease

Everything needed to launch a portal your audience can actually navigate, and your team can actually maintain.

  • Search
  • Roadmaps/Workflows
  • Code Snippets
  • Feedback Manager
  • Editor Notes
  • Technical Documentation
webcore cmx portal search results webcore cmx product roadmap and workflow view webcore cmx editor notes on a documentation page webcore cmx feedback manager collecting reader feedback webcore cmx code snippet block inside technical documentation

Webcore provides

Unlimited customisation possibilities

With cmx you can establish and manage your company's online knowledge presence: knowledge base, technical documentation and product roadmap repository, in one place, engaging with your audience rather than mailing them a PDF.

  • Technical Documentation

    Capture the detail of a product or application using structured templates, robust editing tools and a workflow that survives a team change. Architecture diagrams, code samples and reference tables all live as first-class content rather than as attachments.

  • User Guides

    Build guides that instruct rather than describe, with reusable components so a change to a shared step propagates everywhere it appears instead of being re-edited in nine places.

  • Training Manuals

    Templates, multimedia and collaborative editing for training material that stays current. Version control means you can always show what the manual said on a given date.

  • Release Notes

    Publish transparent, informative updates with consistent layouts, so each release highlights its enhancements and fixes in the same shape as the last one.

webcore cmx technical documentation page with code samples webcore cmx user guide built from reusable components webcore cmx training manual page webcore cmx release notes page

  • Roadmaps

    Show the journey from concept to launch on a roadmap your customers can read, so partners can plan their own development against your delivery dates instead of asking.

  • Capability Matrix

    Present what your platform supports, grouped the way your customers think about it, and keep it current without a redesign every time something ships.

  • Latest News

    Share updates, announcements and industry insight where your customers already are, so the people integrating with you stay ahead of a change rather than behind it.

  • Aggregator Comparison

    A dynamic, filter-based comparison of aggregator capability that brings transparency to a decision customers otherwise make on hearsay.

webcore cmx product roadmap published on a customer portal webcore cmx capability matrix on a customer portal webcore cmx newsroom listing product announcements webcore cmx aggregator comparison with filters

  • Support Service Desk

    Manage inquiries, incidents and service requests from one platform. Prioritise, assign and track tickets, with the documentation that answers most of them in the same system.

  • FAQs

    Add, edit and organise FAQ content quickly, so the answer a customer needs is published the day the question starts recurring rather than the quarter after.

  • Onboarding Guides

    Walk users through every step of onboarding, from welcome message to working integration, and customise the path for the audience taking it.

  • Searchable Documentation

    Search that agents can actually use to find the answer mid-call, cutting resolution time rather than adding a tab to it.

webcore cmx service desk ticket management webcore cmx FAQ section on a customer portal webcore cmx onboarding guide steps webcore cmx searchable technical documentation

  • API Documentation

    Endpoints, authentication and response formats documented in a structure developers can navigate, so integrating with you is a reading exercise rather than a support ticket.

  • Developer Toolkit

    Starter kits, worked examples and reference material kept next to the API they describe, and kept current by the people who change the API.

  • JSON/XML Snippets

    A snippet editor with syntax highlighting and validation, so the example in the docs is a valid message rather than an approximation of one.

  • API Flows

    Map the sequence of calls, the dependencies between them and how data moves, so a developer understands the flow before writing against it.

webcore cmx API documentation page webcore cmx developer starter kit page webcore cmx JSON and XML snippet block with syntax highlighting webcore cmx API flow diagram in technical documentation

Core platform

The features a documentation team actually asks for

Every one of these has its own page — follow a link to see it in detail.

Editors

An advanced page editor with in-line comments, a full HTML code editor and a CSS/JS editor for the times a page needs something the editor cannot express.

Page Editor

Structure & search

Navigation manager, search indexing, file asset manager and multi-language content, so a large portal stays findable as it grows.

Site Navigation

Reusable content

Data fragments, page tags and snippet components mean shared content is written once and updated once, not copied into every page that needs it.

Data Fragments

Version control

Page history and archiving, so you can see what a page said on a date, and restore it if the answer is "something better".

Page Version Control

Site templates

Start from a proven portal rather than a blank page — NDC and API developer portal templates, ready to populate.

NDC Developer Portal PRO

All features

The full list, each with its own page: editors, navigation, version control, search, file management, fragments, page tags and components.

Browse All Features

Service Desk add-on

Revolutionise your support operations

A comprehensive service desk and ticket management solution, integrated with ServiceNow, sitting alongside the documentation that answers most of the tickets.

  • Create, assign and prioritise tickets
  • Streamline communication with customers and internal teams
  • Real-time insight into ticket status and performance
  • Automate repetitive tasks to improve productivity
  • ServiceNow integration for teams already on it
webcore cmx Service Desk add-on showing ticket management

Works with

Part of the Webcore product family

cmx is one of six Webcore products. These are the ones that publish through it.

webcore latitude

The NDC sandbox your partners test against, sitting behind the developer portal they read to get there.

NDC Sandbox

webcore certifi

The certification tool reads its NDC reference documentation and its in-context help straight from cmx.

NDC Certification Tool

webcore nucleus

Plan and cost the delivery that produces the documentation, with release notes published straight out to the portal.

Project & Delivery Management

Ready-built portals

Site templates for cmx

Starting points, not products. Launch an NDC or API developer portal from a proven structure rather than a blank page.

NDC Developer Portal PRO

A complete NDC developer portal with sandbox, documentation and certification integration built in.

View template
API Developer Portal PRO

A full-featured API developer portal for REST documentation, onboarding and partner management.

View template
API Developer Portal LITE

A streamlined API developer portal for teams that need to get documentation live quickly.

View template
Browse All Templates

webcore cmx plans

All plans include a 30-day free trial

Jumpstart your journey with our 30-day free trial. Enter your sitename and choose your preferred subscription tier, then explore our industry-standard templates to launch your portal. Need assistance? Our team is dedicated to helping you craft and personalise your site every step of the way.  

Start Your Free 30-Day Trial Compare Plans

Starter

Our Business One package allows you to get online fast.

  • Publish up to 25 Pages
  • Edit and Create up to 80 Pages
  • Version Control
  • 1 Editors
  • 2GB Content
  • 0.5TB Bandwidth
  • Snippets Manager
  • User Manager
  • Community Support
  • Additional Editors £30pm
 €199
per month
 €1990
12 months

Business ONE

Our Business One package allows you to get online fast.

  • Publish up to 25 Pages
  • Edit and Create up to 80 Pages
  • Version Control
  • 1 Editors
  • 2GB Content
  • 0.5TB Bandwidth
  • Snippets Manager
  • User Manager
  • Community Support
  • Additional Editors £30pm
 €199
per month
 €1990
12 months

Business PRO

Our Business Pro package allows you to get online fast.

  • Publish up to 500 Pages
  • 2 Languages
  • Version Control
  •  5 Editors
  • 5GB Content
  • 1TB Bandwidth per month
  • Snippets Manager
  • Navigation Manager
  • Site Search
  • User Manager
  • Additional Editors £20pm
  • PRO Template Included
 €1899
per month
 €19990
12 months

Enterprise Cloud

Our Enterprise Cloud package  offers full access to all tools & features.

  •  Unlimited Pages
  • 8 Languages
  • Version Control
  •  10 Editors
  •  100GB Content
  • 5TB Bandwidth per month
  • Snippets Manager
  • Navigation Manager
  •  Data Fragments & Components
  • Site Search Customisation
  • Component Editor
  •  Dedicated Site and Database
  • Additional Editors £10pm
  • PRO Template Included
 €3799
per month
 €38900
12 months

Enterprise Server

Hosted on your own Dedicated Server our Enterprise Server provides you with all the features our software provides plus the ability to host additional Sites and share common content between your sites.  Localisation and Region targeted content.

  • Publish Unlimited Pages
  • Edit and Create Unlimited Pages
  • Version Control
  • 250gb Content
  • Snippets Manager
  • Navigation Manager
  •  Additional Sites
  • Data Fragments & Components
  • Common Data Fragment Sharing

Start publishing this week

Enter your site name, choose a tier and pick a template — then start publishing. Our team will help you shape and personalise your portal at every step.
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